Privacy Policy

Personal data will only be processed by us to the extent necessary and with the purpose to provide a functional and user-friendly website, including its contents and the services offered there.

By using our services you agree and accept that we process, store and use personal data. This Privacy Policy describes how we handle your information.

In case you want your personal data removed permanently, please contact us: legal [at] buglog.com.

Information We Store About Users

We collect information about you when you provide it to us by using our services.

We store the following information if you register on our website:

  • First name
  • Last name
  • Email address

If you report a bug through our service, we collect data which you may choose to include (e.g. title, message, attachments, screenshots). Additionally, we store technical information about your device (browser vendor, browser version, operating system, screen resolution) needed for feature bug analysis.

We use cookies on our website for the purpose of authorization and security.

If you purchase a plan through our service, we will ask you to provide us with the information about your country, company name and business legal address. Depending on your country we may also ask you to provide your VAT registration number. This information is required to prepare a bill.

Free plan accounts are automatically deleted when inactive. An account is deemed inactive when you have not sent a single bug report within the past six months using your account.

Billing

Basic Plan users can only use a credit card as a payment method. For Business Plan users it is possible to pay either by invoice or credit card.

All payments are non-recurring. You will need to extend your plan manually. One week before your plan expires you will receive an automated email with a reminder. An active plan can be extended at any time.

Financial information (such as credit card number) is collected and stored by a third-party payment processing company, Stripe Inc. (“Stripe”) (https://stripe.com/legal).

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google Inc. (“Google”).

Google Analytics uses cookies to analyze how users use the website. Google provides further information with regard to its data protection practices at https://policies.google.com/technologies/partner-sites?hl=en, including options you can exercise to prevent such use of your data.